Refund Policy

 

Return Policy

About Return Policy

Our Guarantee
Return or exchange within 15 days from the delivered date.

Request:

1. Items received within 15 days from the delivered date.

2. Items received unused, undamaged, unwashed and in original package.

3. Return shipping fees are at the customer's own expense.  Original shipping fees are non-refundable (shipping fees will depend on your location and weight of the package)

4. We do not accept returned items that were sent back directly without address that we send

5. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.
 
Details Of Return

    If you wish to return the items, please email to customer service first to get return detail：returns@putthatonapillow.com
    Return Address: P O Box 607 Pineland, Florida 33945

Cancellation
We accept order cancellation before the product is produced or shipped. Items typically go to production within 24 hours of purchase.  If the order is cancelled prior to being sent to production, you will get full refund. We cannot cancel the order if the product is already shipped out.

Customer Service:  cancel@putthatonapillow.com